Shipping/Returns

Hi there!

We wish to give you best experience on the page as we can! If you have any questions please contact us via email: giaaa.ram@gmail.com & we will get back to you asap :) 

DELIVERY

Pease note: All the deliveries are handled to courier within 48 hours after receiving the payment confirmation.

We  ship paintings and prints to any country in Europe and USA. If your country is not on the list please contact us by email or phone so we could find solution to delivering the items you wish. 

The standard delivery in Europe takes from 9 to 14 working days depending on your country

Standard delivery to United States takes from 10 to 15 days depending on your city.

Express delivery takes from 2 till 5 days depending on your country.

Original paintings are delivered to you door trough DHL/ UPS /DPD delivery companies.

Prints & other goods - if chosen "standard delivery"might be shipped trough Post office. 

 

RETURNS/ EXCHANGE

PLEASE NOTE: The original paintings & prints are not returnable or exchangeable in any circumstances.

Unless it was damaged by the courier while delivering it to you. In this case the delivery person who handles you your painting or print has to issue a paper for you stating the damage which was done during the delivery. Please send us an email containing a copy of that statement with the pictures of the damage that was done so that we could find a solution to fix it.  

The painting is accepted back & your money is refunded only if it was damaged by couriers fault in unfixable way. 

PLEASE CHECK IF THERE IS ANY DAMAGE BEFORE THE COURIER LEAVES.

PLEASE NOTE THAT FRAME DAMAGE IS NOT REFUNDABLE AS WE SELL ART PIECE NOT A FRAME - THE FRAME HAS NO INFLUENCE OF ANY KIND TO THE PRICE OF THE PAINTING.

PLEASE NOTE THAT ANY KIND OF DAMAGE DONE TO THE PAINTING/PRINT AFTER DELIVERY  WILL NOT BE ACCEPTED

 

If you have any questions about your delivery/order please feel free to contact- just go on the page "TOUCH ME" where you will find email/phone number & address.